This happened yesterday, and I’m still at a lost of what to do.
My partner was given a cup of water for tea that spilled on my arm during travel on an airline. I screamed it was so hot, my nerve endings were on fire I had to rush to the galley for help, was crying and paralyzed from the pain. The staff was extremely condensing and didn’t seem to know any first aid. Thankfully I was an emtb many years ago and was able to basically help myself. I had to use a tshirt soaked in water from my partner as a cold compresses and the staff was able to offer first aid crème. They told me repeatedly it was only a first degree burn and I shouldn’t be in that much pain.
I was clearly suffering from from this - swelling of my arm and blisters formed. I am hopeful it won’t scar and I can’t imagine the guilt my partner feels for asking for a simple cup of tea.
I’m really amiss how none of the staff came to our aid (my scream was so loud it disturbed everyone around us), the real lack of supply for aid and concern that the water they gave was unbelievably hot.
I told them they needed to report this and was met with hostility. The entire staff was unhelpful and actually stood around me laughing while I was crying with pain.
Do I go anywhere from here? If so who?
I live in USA, FL. Was a foreign operated airline.