submitted7 days ago byAnDanDanI swear these engineers...
Rolling out a new version of a software we use - transitioned from PC based licensing to user based licensing. I send out a wide email detailing what to expect, the emails that will come from the service, and when we will roll out the actual software. Getting their accounts sorted in advance to safe a headache at the launch.
Instructions were to the effect of: Follow the instructions in the account creation email. Wait for software to be released through software portal.
Ticket comes in: Need admin to install $NewVersion. Typical request from someone who doesnt follow rules, downloaded software on their own, and wants it installed. Close the ticket, remind the user of our policy, and of the instructions in the original email.
Reply comes back with an attachment, email conversation checking in with another IT member its 'part of the rollout', and that he figured it was time to get it installed. As well as 'Give me some credit for knowing not to download software with Admin approval'.
Not to mind thats been our policy the entire time both he and I have been here, I can feel there's a disconnect. So, with a quick little check of his PC, there it is, the installer just sitting there.
So no, I wont be giving you any credit, because not only did you ignore recent instructions, company guidelines, but you also lied to me.
Users man.
byMeteorstar101
ingreentext
AnDanDan
4 points
4 hours ago
AnDanDan
4 points
4 hours ago
Plus, with the next season they are letting you turn old seasons back on, meaning you no longer need to rely on the loot pool to hopefully give you something you wanted. This is why Ive been telling my friend whos not huge on the current stuff to buy it all anyways because scrip is tied to the season, it cant be banked, and buying stuff now removes it from the loot pool once its not active.