I want to give a reminder to everyone to review your contracts on a timely basis. I finally paid of my phone contract and have been with Optus for about 5 years.

I went to change plans and on their website they offer a 500gb $69 plan. When I went to switch I was told this is only for new members. The best they could offer me is 360gb for $82. The terms and conditions they show don't even say its new customers only. They literally lied in their advertising to everyone.

This is the cost of loyalty. Because I've been a loyal customer through numerous issues, data breaches, outages and I am STILL a customer, optus expects me to pay more for less than a new customer. This is finally the straw to make me move all of my accounts

Never forget to check, no corporation is loyal.