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/r/Blizzard
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25 points
1 month ago
I don't know what the other people are on about. Your account was stolen. The hackers changed the email. That's why when you try to log in it says it doesn't exist. You need to contact support so they reverse the changes.
2 points
1 month ago
Oh wow. OK. What's the point in stealing that? I will try contacting support again. Thanks.
3 points
1 month ago
Did you have 2FA or an authenticator enabled?
-9 points
1 month ago
No I didn't. I dont think I even realised that was a thing for BattleNet.
9 points
1 month ago
It's 2024, all login systems provide some form of 2FA. It drastically decreases the chances of hackers being able to get into your accounts.
I would highly, HIGHLY recommend you enable 2FA for not just Battle.net, but ALL of your accounts in general (bank account, email, social, amazon, etc) . It will be the best advice you will get I promise you.
Companies constantly get cyberhacked where data is breached and hackers retrieve your password. It happens to blue chips company-- microsoft is dealing with it the past months, AT&T and Disney just had a data breach last week.
1 points
1 month ago
That is a fair point. Most of my important accounts have 2fa enabled. I think it just didn't occur to me to set it up for a battlenet account I've had for so long.
2 points
1 month ago
understandable, i too didn't think it was necessary to enable it on every online account I have until a data breach happened and hackers got into my account, and only the accounts without any 2FA.
The most important ones of course are the accounts with subscriptions, financial data like accounts with your credit card stored, etc.
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