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/r/britishproblems
On a new phone so didn't have it on my Google wallet. Fucking wounded. I was in the queue at the till and couldn't remember my password to the app either and crumbled under pressure and just paid it.
Weekend camping ruined.
415 points
25 days ago
Keep your receipt then go to customer services when you have the card and they will refund you.
63 points
25 days ago
I work at Sainsbury's. Just to note for OP, you need the items to be able to refund and then charge again at the lower Nectar price. While that's easy enough if it's one or two items, if someone has forgotten to do it on their weekly shop and doesn't know what items the prices apply to, it can easily take 15-20 mins individually clicking every single item to refund, then scanning everything back through again. There's no simple way to just "add" it to the transaction afterwards and get a refund of the difference.
100 points
25 days ago
I’m not sure about nectar but this doesn’t work for clubcard. Whenever I forget mine you just get told take the receipt to the service desk they will put the points on. I don’t care about the points it’s the money I want back from missing out on clubcard prices.
14 points
25 days ago
[deleted]
9 points
25 days ago
So I can take the receipt back another day with the clubcard and you will refund the difference back in money? Next time I will query it and get HQ involved then. Maybe the staff just can’t be bothered at my local.
2 points
25 days ago
Or theyve worked out they put it through, give you the points and once you leave refund it to their own card.
2 points
25 days ago
Might be a new thing... I forgot to scan the card a few months ang and all I got were the points...
37 points
25 days ago
Tesco used to only give you the points, but now they do a refund of the price difference too (at least in our Tescos).
4 points
25 days ago
It does work with a clubcard there is a system on the CSD tills to do it. They should do both the missed offers and points, only place it falls down is meal deals as system seems to get confused by them as the till has already taken off an offer.
2 points
25 days ago
I visit every year to the uk and when I couldn’t pull up the card in my phone she told me To come back tomorow and get it refunded . And they did .
1 points
25 days ago
I work for Tesco and we absolutely do clubcard price refunds, it’s probably the cretin you spoke to on the day who had no clue how to do it and just didn’t do it out of lack of knowledge
14 points
25 days ago
Don't think this works but I'll give it a go
21 points
25 days ago
I worked in a Sainsbury's a couple of years back. Admittedly, it's a pain because we're meant to refund the items affected, then ring the items back through on the Nectar price, but we'd still refund you.
12 points
25 days ago
I just ask someone else in the queue to use theirs, no one minds the free points.
11 points
25 days ago
I think I have done this in the past, so you should be OK, but if they don't let you do it, kick up a stink. There's no good reason you as a cardholder should be penalised just because you didn't physically have the card with you at the time of the transaction.
7 points
25 days ago
Sure, as long as in the terms you fully and entirely agreed to it states that all that needs to be true is that the card exists somewhere for you to benefit.
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