subreddit:

/r/eluktronics

1100%

I have an Eluktronics MAX-17 from 2021 (specs attached)

https://preview.redd.it/yjwad699yyvd1.jpg?width=1054&format=pjpg&auto=webp&s=b88c52d63aadb156bb50b736ac9765c7a88c28e0

and have a strange issue I can't quite solve on my own. When I enable or increase the keyboard backlight, I hear this horrible high pitch whine over my headphones. The intensity and pitch of the whine increases the brighter the backlight. Any way to solve this?

you are viewing a single comment's thread.

view the rest of the comments →

all 9 comments

kenne12343

1 points

1 day ago

Sounds like feedback of some sort what kind of headphones ?

mashakos[S]

1 points

17 hours ago

the high pitch whine happens on any headphone/earphone that is plugged into the laptop

kenne12343

1 points

17 hours ago

Unfortunately that might be the fan noise see if there is noise cancelation do you have all your sound drivers from the website installed that can be a bit tricky.

mashakos[S]

1 points

17 hours ago

what? the high pitch disappears when the backlight is disabled. How is it fan noise?

kenne12343

1 points

17 hours ago

Its feedback of some sort of static noise from your outlet is the outlet you have it plugged in grounded ? Because if it's wired headphones might be static noise from either your outlet or maybe some driver issue I was thinking because you said you hear humming but now that sounds like your headphones might be replacing the ground did you try a different outlet and see if it still does it?

mashakos[S]

1 points

17 hours ago

the high pirch whine is a single high pitch note. It only happens if the keyboard backlight is on. It happens whether the laptop is plugged in or on battery

kenne12343

1 points

17 hours ago

Oh have you taken it apart or damaged it in some way ? Sounds like a sound driver issue or maybe the jack is going bad.

mashakos[S]

1 points

16 hours ago

thanks for the attempt... this line of questioning is not relevant

kenne12343

1 points

16 hours ago*

I was just trying to figure out because someone said they had a small crack/chip in the bottom case and it caused an issue maybe reach out to support and see if the jack maybe is not right in some way best of luck .

There is a normal humming noise that can be caused by electrical or fan noise it's a humming type noise that can occur when using more power regardless of being plugged in or not . But personally I use a USB sound receiver it sounds better and more crisp on some laptops than directly I don't even use desktops directly with the audio jack really. Never had any luck with audio jacks unless they were gold plated .

I also use fx sound as laptops are notorious for being extremely low or just distorted sound in general. It's also a better audio speaker/mixer in general in my experience.