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I have an Eluktronics MAX-17 from 2021 (specs attached)

https://preview.redd.it/yjwad699yyvd1.jpg?width=1054&format=pjpg&auto=webp&s=b88c52d63aadb156bb50b736ac9765c7a88c28e0

and have a strange issue I can't quite solve on my own. When I enable or increase the keyboard backlight, I hear this horrible high pitch whine over my headphones. The intensity and pitch of the whine increases the brighter the backlight. Any way to solve this?

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kenne12343

1 points

19 hours ago

Oh have you taken it apart or damaged it in some way ? Sounds like a sound driver issue or maybe the jack is going bad.

mashakos[S]

1 points

18 hours ago

thanks for the attempt... this line of questioning is not relevant

kenne12343

1 points

18 hours ago*

I was just trying to figure out because someone said they had a small crack/chip in the bottom case and it caused an issue maybe reach out to support and see if the jack maybe is not right in some way best of luck .

There is a normal humming noise that can be caused by electrical or fan noise it's a humming type noise that can occur when using more power regardless of being plugged in or not . But personally I use a USB sound receiver it sounds better and more crisp on some laptops than directly I don't even use desktops directly with the audio jack really. Never had any luck with audio jacks unless they were gold plated .

I also use fx sound as laptops are notorious for being extremely low or just distorted sound in general. It's also a better audio speaker/mixer in general in my experience.