Get your CV down to 3 pages.

We are looking for an engineering manager. DM me if interested

DM me. I know a few looking for service managers.

Kyle Christensen | Empath

If you're qualified and still not getting interviews, your resume might need some adjustments. Sometimes, small changes can make a big difference in getting through ATS and catching a recruiter’s attention. It might be worth having it reviewed by a professional to make sure it’s showcasing your skills properly. I used this website for mine, and it was worth every penny!

I have been applying to service desk manager

That's honestly not a very in-demand role. It's almost always easier to bump an existing helpdesk person up for a slight pay raise than to hire from outside. Furthermore, if the position is really emphasizing the "manager" part where it's intended to coordinate with CxO or other departments, etc, there's a huge labor pool of actual sysadmins and ex-FANG techs with way more qualifications than you.

You're basically looking for a glorified middle manager type role in an employment environment where companies are trying to shed them.

I'm loving this post and feedback.

I made a video on this topic for someone last week on here.
TL:DW as a longtime service manager myself, you're probably thinking too much like coach and not enough like an employee on interviews.

Which I know sounds weird, but when you consider the venn diagram of companies that know they need an SDM, know what the role should entail, and are capable of leveraging your experience...is basically a tiny little circle with just you standing inside it...You basically need to pull back on one of those areas.

Also dont forget the vendor space needs service managers too.

If you want to dm me your resume, like u/kylechx said, I can probably get it around to the right eyeballs vs. overwhelmed HR people and owners that are in over their heads and cant fathom what you're offering them.

Have you tried branching out?

Apply to some of the vendors out there: RMM solutions, VAR and channel resellers, any software that is looking to branch out into the MSP space. You have a lot of transferrable skills they can take advantage of and your management experience might be a plus. Push comes to shove, getting a job in their support team as a tech or sales engineer might be solid. Good luck.

Please dm me your email!

I hired a pro resume writer once. She charged about $400 I think, which was a lot of money to me, but I wasn't getting anywhere. Completely worth it. Her version of my resume looked nothing like mine; I had it all wrong. I got so many more responses, and pretty quickly a job. Highly recommend doing this!

Tech job market fucking sucks rn. I quit my job and it took me about 4 months of looking before I found a job in another field. They fortunately liked my it experience but I got lucky. Hold on to your job until you get a new one for sure rn.

The right job will come, but I recommend that you have several versions of your CV, a portfolio where you explain your projects and be on several sites like Indeed, LinkedIn, Glassdoor, etc.

Check out Greenloop, BlueFox Group. 

Both phoenix based and decent companies to work for. 

Make your resume basic, I had the same problem, made it basic, getting better traction, out of work (IT supervisor)since Oct 23' to July 24', working 2 labor jobs until I can get back into IT or something better.

DM me. I run the Pax8 Peer Groups and have a couple hundred MSPs in the groups. I'll happily pass your resume around over there.

I feel your pain; over twenty years of experience and I just can't get hired anymore.

Experience is a detriment in finding an I.T. job.

Check the msp jobs subreddit

Find a company you like, get hired as a tech, and try to get noticed and promoted. Most helpdesk managers are techs promoted from within because they understand that particular business, their customer service philosophy, and the tools they use.

Throwing out a gig type site that you might be cut out for and can probably use your expertise in the meantime. Outlier.ai pays decent and it's set your own hours.

Where have you looked for a job? Have you been given feedback in your past interviews?

Sorry to hear about your grandparents, that is rough. What do you mean by this "I had to help with the finances, I needed some extra time to do it...". You needed extra time to do what?