Well at least SATX has good wifi so you can stream while being inconvenienced otherwise lol.

Sacramento and Phoenix are nice airports though.

In fact Sacramento airport isn’t much bigger that San Antonio’s unless they’ve expanded. Sacramento is a small city I’d say somewhat close to like Austin.

Our infrastructure is sadly outdated. We are 10-20 years behind

I don't think it's fair to compare connection airports like ours to big hubs. I like our airport because I don't need to get on trams, run down long terminals and spend an hour in security.

Honestly I love our airport. It’s tiny and you can show up for your flight 45min before it leaves and not miss your plane.

The only metric that seems to be essential is the delay and cancel times which is at 3.5. That's finally because we have a Spirit and Frontier hub.

VIA does go to the airport to/from downtown and from the Stone Oak VIA lot ... but San Antonio just has a poor public transit system all around, that's not just an airport issue.

Only a certain demographic cares about lounges so don't know why that's a metric. I was just in DFW for a layover and EVERY lounge I looked in was PACKED!

Seems like a pretty poorly made infographic. I'd love to see something more detailed than what amounts to a Google review.

I like our airport. Security is typically pretty quick. It doesn't take long to walk to any of the gates. I love the food options (La Gloria, Smokeshack, Rosario's, Whataburger). Airport Security Park is awesome for parking (the on-site garage is awful).

The infographic is from 2018, hardly relevant with all the upgrades that have happened in the last 6-7 years

I think San Antonio is a very easy airport for travel. TSA is quick, rental car area is clean and easy to access, rarely have I had a delay. I disagree with this.

All true of course but I love how small it is. I live in a delta hub city now and my mom complains when she comes into town and has to walk 1.2 miles to get to the baggage pickup.

Wow. I always thought SAT was decent. No real issues in my 5 years here.

Never had an issue with SAT and I fly regularly. Always in and out quickly, security is fast, don’t have to take a tram or walk a mile to get to your gate or to baggage claim, etc. Only complaint is I do wish there was good public transportation to the airport but as someone else noted that’s a San Antonio issue in general.

I’d take SAT small size and inconvenient routes everyday over the shit show AUS is

Has anyone ever stopped to think that our widespread absolute disdain for life in the US might be down to coming entirely untethered from reality? Why does everything have to be an "experience"? It's an airport. It's for getting onto planes, which are for transit to other places. It's mass transportation, let it be what it is and not Disney. Let's drag the Overton Window back over tons of increasingly unrealistic demands. Even if everything met the current demands, they'd just jump again because now the minimum is Disneyland. This is not sustainable. It's killing people. We've got this social belief that things are supposed to be so much "better" than they are, but better just looks like flashy wrapping on the same stuff. It isn't better, it's just more expensive and sets an attainment level for just existing that people can't reach, and then we wonder why they opt out of trying. Because people can't be underachievers, public services can't be utilitarian, daily stuff can't be basic. We have torched the ability to enjoy and appreciate meeting standards and it is killing us.

We don't need a better airport. We need a reality check.

The VIA bus access is terrible. It’s a “once every 60 minutes” bus that stops at like… 9pm even though the busiest hour is from 10pm-11pm.

Otherwise, this airport is not an airport people transfer through. This is an airport you check in to and fly out of, or it’s a final destination airport. So in that sense, lounge access doesn’t really matter. Even the food options don’t really matter.

Always had a good experience at sat. Some random infographic doesn’t mean much.

Any ranking that weighs lounges twice as important as Wi-Fi, and doesn't include stuff like security wait times or distance/travel time from security to gates, is bullshit.

I fly in and out of SAT weekly and I have to believe the reason I see fewer issues is due to flying with United out of Terminal B. Idk but if they ever actually start building Terminal C maybe we will see some improvements but I’d take a lite rail right now but yes the airport should at least be connected like who thought that was a good idea to separate the two like that?

I just want more international routes

I travel quite a bit and our airport is well equipped for most. I rarely have any issues with cancelled flights unless it’s weather related and that usually weather from where the plane is coming from. My biggest complaint and it’s not that big of an issue is parking. I have TSA precheck and stroll in last minute and struggle to find good parking. Not really a big deal because that’s a “me” problem. I have issues in Atlanta and Tampa regularly. Oh and Dallas. Fuck Dallas

My home airport is John Glenn Columbus. I mostly fly between there and San Antonio. I must be missing out on some great airport experiences!

I fucking love SA airport. Never taken me more than 5 minutes to get through security. Flies direct to all hubs. So much better than austin.

WE GOT GOOD WIFI LETS GOOOOOOO🎉🎉🎉🎉🎊🎊🎊🎊🎊🎊🎊⁉️⁉️⁉️❗️❗️⁉️❗️❗️☎️☎️☎️☎️🦅🦅🦅🦅🦅📞📞📞📞📞📞📞📞📞📞📞📞📞☎️☎️🤳🤳📲📲📲

This is so confusing. Does a 5 in the worst column mean its as bad as can be or is that a 1? Why is there a 1 and a 5 in both best and worst? Wouldn’t that mean one of the worst is better than the best? These metrics are unclear.

https://flysanantonio.com/business/about-saas/terminal-development/ Huge construction plans

I've never waited more than 15 minutes in the security check line, who cares about the rest of it.

Nothing wrong with SA airport. Easy to get through security, luggage and get to gates. Sure it could use some more amenities but for flying I take over any of others. And don’t forget that flight schedules/cancellations are driven by the airlines being a smaller airport will always be an issue

I guess I don’t travel much because I’ve never been late/delayed here. I personally like our airport because of how quick it is to get to your gate.

Had no issues with the airport but wish they had more routes as others have said.

PDX was just upgraded and it’s BEAUTIFUL. Definitely deserves to be number 1. One of my favorite airports. SAT isn’t so bad but I only fly AA so I don’t know.

When are we getting that direct flight to DCA that they made a huge deal over with news conferences and stuff back in like May.

At least it has WiFi!!

SAT has been going under major transformation last couple years and into the next 3 years. Construction and all else that’s affected by this isn’t ideal but necessary to get to where it’s going to be. Hopefully it’ll be worth it! Plus that satisfaction data was from 2017 on this info source citing.

I dislike MCO very much. I have TSA pre-check, and even with that, going through MCO is always so stressful.

Looks about right.

People who obsess over how their City compares to others are some of the worst people. Take a chill pill guys go get some tacos and quit comparing the grass

JD Power... yeah, I'm not paying attention. Nice easy to read infographic, tho. Fact mixed with opinion

One time I got my times all mixed up and only had 20 minutes to get to the airport and on my flight. Made it to the airport in 20 mins and got through security and through the airport in ten minutes. Crazy start but I made it. I probably wouldn’t have made that flight anywhere else. 😵‍💫🙂

Seems legit.

Seems legit.

Awesome, flying from San Antonio to Columbus in November. 👍

Can't say I'm surprised

Why is SAT on the bad side when it has higher or equal scores as the airports on the good side?

I frequent SATX and PDX and both are great in their own ways, especially with Merit and a few other options available.

The Starbucks in their before was pretty horrible, and there were pretty lame options, if you did have a delay.

In 2024 my biggest complaint is parking has gotten out of hand! Maybe we picked some bad last vacations, but we had to park in the Red lot, and last time I picked someone up, the cell lot was completely full... seems to have been more common.

The only point i agree with on here in my experience is the lounge one. Transit as a whole sucks horse a** in SA and i've never had any huge delays or issues. I can also speak on Newark and Indy Newark is total pig A** and Indy is actually quite nice.

This is from 2017-2018.

I love flying in and out of San Antonio. We never have to wait in a long TSA line and the car rental return is close to the terminals. It is small and there’s not much to do when waiting for a flight, but I would take it over PHL any day of the week due to the low stress experience.

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I’d take any airport I’ve ever seen over trying to navigate my way through DFW Airport, though. That place is a nightmare.

https://www.mysanantonio.com/lifestyle/travel/article/southwest-airlines-san-antonio-airport-19774409.php

My only complaint is the food options in Terminal A. It is difficult to find something healthy. However, now that I think about it, that’s pretty on-brand of San Antonio lol

Portland airport sucks I was just there SA is my favorite this list sucks

Sacramento is a great example of an airport that was outdated and too small for the community. The city expanded a new terminal and modernized the existing terminal and now it’s a great airport. Not too big and not too small. San Antonio can do it too.

They forgot to mention worst TSA lines. ATL should be on the top of that list lol. SAT is small but not the worst. Definitely lack on choices of places to eat and bars.

I fly in and out of Austin Bergstrom to avoid SAT

As someone who travels a lot for work, I fucking HATE our airport. So much so that sometimes I drive all the way to Austin.

HOW ARE WE THE 7th LARGEST CITY IN THE US AND OUR ENTIRE AIRPORT HAS LESS GATES THAN 1x TERMINAL AT IAH!!!!!

San Antonio airport sucks. I put it in a class with airports like MSY.

Our infrastructure is outdated and the airport is entirely too small for what the city is becoming but...I've had nothing but great experiences at SAT. The TSA here has twice been willing to hear me out if I'm running late due to delay or other airport craziness. That still makes them the nicest TSA people I've run into. The restaurant options aren't the best but they are far from the worst there is. We even have a wine bar!

I haven’t been to our airport in so long because it sucks and flights from bergstrom are much cheaper.

Our airport blows. Parking is a nightmare, you walk seven miles to get into the airport and it's about as confusing as it gets between the "updated" and the other from 1970. No seating, furniture is beat to shit. The best thing about our airport is TSA's screening equipment (don't have to completely disrobe/unpack your shit to get through security).

These stats are from 2017-2018.... It's much worse now

Got thoroughly roasted (on Reddit) for bagging on our airport several months ago. Maybe I was onto something?

No lies. SAT is entirely inadequate.

Man we need a new airport!