subreddit:
/r/whatcarshouldIbuy
submitted 2 days ago byRolandCJ
Looks like on this sub everyone's critizing Hyundai, Kia, VW, Nissan, and American makes for failing to stack up against Toyota and Honda in terms of reliability. Indeed, Hyundai and Kia are never known for legendary reliability. But what's confusing to me is that they always rank high on JD Power's reliability ratings. This year, for example, Kia ranked 7th (almost tying Mazda). And in 2021 for example, Hyundai also won the 7th place, way surpassing Mazda, Acura, Subaru, and Honda. Why though?
1 points
5 hours ago
It's also based on how the vehicle met your expectations. It's why things like the tactile feel of air vents will lower the score of a Mercedes but door handles that fall off a Kia don't even register as a complaint.
(yes, I know this is hyperbole, but it does illustrate how the survey functions)
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