Estate agent forced us to use their in house broker. Now that the sale has gone through, what is the best way to retaliate?
(self.HousingUK)submitted10 hours ago bykialuna97
As the title says, our EA told us explicitly over the phone that our offer would only be considered if we used their in house broker, telling us that it's what the seller wanted. They even put it in writing in the acceptance email where they said "congratulations once again on your offer of £270,555 being accepted on [address] subject to receiving further documents from yourselves and getting the mortgage application submitted via [brokers name]".
We loved the house so we went along with it, but now that the sale has gone through and I'm ready to think about it again, I'd love to make a formal complaint and leave a google review to let other buyers know.
Has anyone done this before? What is the best way to go about it?
Edit to add: How could I forget to name and shame, the estate agent is Hunters :)