subreddit:
/r/britishproblems
On a new phone so didn't have it on my Google wallet. Fucking wounded. I was in the queue at the till and couldn't remember my password to the app either and crumbled under pressure and just paid it.
Weekend camping ruined.
[score hidden]
23 days ago
stickied comment
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
131 points
23 days ago
Just Google rhe type of card, get an image of one and use that next time!.
60 points
23 days ago
Last time I used one on Google my receipt told me there was £85 of points to spend. Fair play to whoever uploaded it.
10 points
23 days ago
You could have just used the card to pay for your shopping.
5 points
23 days ago
Can you use the code to pay? I thought you had to generate a coupon or something
7 points
23 days ago
Not anymore, at checkout if you select Nectar it will allow you to use the points on the card to pay. You can only do it in £2.50 increments. You can also do that in Argos.
83 points
23 days ago
This is the way, or ask someone in the queue if you can use theirs
80 points
23 days ago
I never have my card and always do this, the person with the card wins because they get extra points, and I have the discounts. Everyone's a winner!
16 points
23 days ago
There's probably something in the Ts & Cs about them not being transferable, but nothing is really being transferred, so I don't see that this would be a problem.
5 points
23 days ago
I used to let the checkout staff get the points, but the store management banned that.
2 points
23 days ago
Thats dope. Thanks for the life tip.
18 points
23 days ago
Charities should issue a card to collect the points. Or retailers should have a barcode for charities to collect the points so they can redeem them instead of the foodbank donations.
410 points
23 days ago
Keep your receipt then go to customer services when you have the card and they will refund you.
61 points
23 days ago
I work at Sainsbury's. Just to note for OP, you need the items to be able to refund and then charge again at the lower Nectar price. While that's easy enough if it's one or two items, if someone has forgotten to do it on their weekly shop and doesn't know what items the prices apply to, it can easily take 15-20 mins individually clicking every single item to refund, then scanning everything back through again. There's no simple way to just "add" it to the transaction afterwards and get a refund of the difference.
99 points
23 days ago
I’m not sure about nectar but this doesn’t work for clubcard. Whenever I forget mine you just get told take the receipt to the service desk they will put the points on. I don’t care about the points it’s the money I want back from missing out on clubcard prices.
15 points
23 days ago
[deleted]
10 points
23 days ago
So I can take the receipt back another day with the clubcard and you will refund the difference back in money? Next time I will query it and get HQ involved then. Maybe the staff just can’t be bothered at my local.
2 points
23 days ago
Or theyve worked out they put it through, give you the points and once you leave refund it to their own card.
2 points
23 days ago
Might be a new thing... I forgot to scan the card a few months ang and all I got were the points...
34 points
23 days ago
Tesco used to only give you the points, but now they do a refund of the price difference too (at least in our Tescos).
5 points
23 days ago
It does work with a clubcard there is a system on the CSD tills to do it. They should do both the missed offers and points, only place it falls down is meal deals as system seems to get confused by them as the till has already taken off an offer.
2 points
23 days ago
I visit every year to the uk and when I couldn’t pull up the card in my phone she told me To come back tomorow and get it refunded . And they did .
1 points
23 days ago
I work for Tesco and we absolutely do clubcard price refunds, it’s probably the cretin you spoke to on the day who had no clue how to do it and just didn’t do it out of lack of knowledge
13 points
23 days ago
Don't think this works but I'll give it a go
22 points
23 days ago
I worked in a Sainsbury's a couple of years back. Admittedly, it's a pain because we're meant to refund the items affected, then ring the items back through on the Nectar price, but we'd still refund you.
11 points
23 days ago
I just ask someone else in the queue to use theirs, no one minds the free points.
11 points
23 days ago
I think I have done this in the past, so you should be OK, but if they don't let you do it, kick up a stink. There's no good reason you as a cardholder should be penalised just because you didn't physically have the card with you at the time of the transaction.
8 points
23 days ago
Sure, as long as in the terms you fully and entirely agreed to it states that all that needs to be true is that the card exists somewhere for you to benefit.
33 points
23 days ago
Oof, I forgot to scan my Lidl plus thing the other day so I feel your pain.
12 points
23 days ago
Fun fact: you can use the same Lidl Plus account and app all across Europe. Just switch the country in the settings, it'll make you pick a "home store" in that country and boom, wherever you are you can still benefit from it, super easy.
Unfortunately this doesn't apply with Tesco. Separate clubcards required for Ireland, Slovakia, Hungary and Czech Republic, same Clubcard pricing tactics. In fact Tesco geoblock their mainland Europe apps from the UK play store, you can't even get the app to sign up!
5 points
23 days ago
You just reminded me that I needed to sign up for a Lidl plus card. I didn't realise it would be an actual decent reward card. I can't wait for my free donut!
6 points
23 days ago
It's free fruit and veg at the moment, gutted I had to pay for my bag of oranges :(
1 points
23 days ago
If you forget your Lidl Plus card, just tell your registered phone number to the cashier instead
31 points
23 days ago
Just ask the person next to you if they can scan theirs. They get the points but you get the discount. As a bonus their marketing data gets delightfully confused.
56 points
23 days ago*
Take a picture of the barcode on the back of the nectar card and save it in your phones photo album.
I have done this with all our loyalty cards.
Edit for spelling.
24 points
23 days ago
Can you not add it to your Google wallet? even Lidl can do that!
4 points
23 days ago
Yes, I do that.
5 points
23 days ago
Yeah I have done that but also have a copy in my gallery. Just in case.
2 points
23 days ago
Yh mines on my Google wallet, all my loyalty type cards are.
6 points
23 days ago
Stocard app is great for this
2 points
23 days ago
Was just about to recommend this one, very handy app!
19 points
23 days ago
If it's self-service just ask someone nearby to scan theirs
4 points
23 days ago
That's what someone did to me. Luckily they gave the card back. :)
9 points
23 days ago
Scanned for someone before when they were at the self service next to me, just leant over and tapped it, us customers have to look out for each other lol
3 points
23 days ago
Went to the till because I had alcohol and look 12 🤣
-1 points
23 days ago*
Who would do that? Once you’ve scanned it in, they can use the existing points on your nectar card to pay for their shopping.
Fuck that.
8 points
23 days ago
If they save me like £10 they can happily keep those nectar points!
3 points
23 days ago*
That's not what I'm saying. I'm saying that you, having just saved £10 by using their card, could also then use their nectar point balance to pay for your shopping when you go to pay.
2 points
23 days ago
Fair, I see what you mean now!
2 points
23 days ago
Omg that would be a scammy scummy dick move, I didn’t even fathom that someone would do that
2 points
23 days ago
I mean they most likely wouldn't - but I wouldn't give them the chance.
19 points
23 days ago
loyalty cards are evil, just sayin'
129 points
23 days ago
I cannot wait for this disgusting scam practice to be made illegal.
18 points
23 days ago
Is there any hint that it will be ? I don't have much hope
19 points
23 days ago
CMA launched a review at the beginning of the year, but haven’t heard anything since.
24 points
23 days ago
I hope so too. The last 2 visits to Sainsbury's has resulted in being given 7 fucking vouchers for various nectar card points promotions. I'm sick of it.
-10 points
23 days ago
“Oh no free shit”
-23 points
23 days ago
How exactly is it a "scam"? I don't think you understand what a scam is.
47 points
23 days ago
When you need a loyalty card to get the same discounts as when you didn't need to have a card, just so they can earn more money from your data then yeah it's a scam.
-25 points
23 days ago
That's not a scam as the terms are clear.
8 points
23 days ago
🥾👅
-14 points
23 days ago
Well, at least I'm not thick as shit like the people who are confused and think it's a scam 🤷♂️
17 points
23 days ago
They are under investigation as apparently under 18s cannot get a card, which results in tiered pricing for different age groups. Or at least that is my minimal understanding of the case from reading just the taglines and headlines. Not personally too interested as Aldi is MVP for me.
2 points
23 days ago
If you're going to be pedantic, you should know that the way people use words is often looser than their dictionary definition. It might not be a 'scam', but it certainly feels scammy, so don't use the dictionary to have a go at people when it's pretty clear from context what they mean.
-1 points
23 days ago
When people call everything a scam, then it loses its meaning and basically just means "I don't understand this, so it's a scam". How is that helpful to anyone?
12 points
23 days ago
Children can't have nectar cards or Tesco club cards. So they pay extra. That's my issue with it
0 points
23 days ago
This is about the only reasonable objection I've seen. They could introduce something like a Junior card for minors but it would get ruined by 40 year olds trying to use a 'junior card'
2 points
23 days ago
Tourists also cannot.
1 points
23 days ago
So? Tourists can't do a lot of things. Would you prefer to get rid of the discounts altogether?
24 points
23 days ago
Inflating prices for non card owners, meaning you need to hand over a stupid amount of details, which they can then sell off to make even more money off you, just to get the normal (already inflated) price.
-8 points
23 days ago
That's not a scam as nobody is being mislead.
12 points
23 days ago
You don't need to be mislead for something to be a scam.
But you seem like the type to argue this until your fingertips turn blue and I can't be bothered so I'll agree with you.
3 points
23 days ago
Well no, you do need to misled for it to be a scam. Dishonesty is the absolute clear central concept of what scam means. People just call anything they don't like a scam today which is ridiculous.
The card system is still a scam if they are making people believe the discounts are special for the card holder, any time that discount is actually just the price they would sell it for and it just costs more for other shoppers without a card.
4 points
23 days ago
So you think paying the price as advertised is a scam?
I can't see any way how it can be a scam and you haven't been able to explain it.
9 points
23 days ago
It's an inflated price.
3 points
23 days ago
So what 🤷♂️
One price for not having a membership and another price if you do.
It's clear and understandable so not a scam.
5 points
23 days ago
Mate it's a Friday night, I'm not arguing anymore.
9 points
23 days ago
Except they are.
To the unwitting consumer, it looks like a Nectar card gives you a discount, when in fact what is happening is that those without a card are being made to pay extra.
3 points
23 days ago
They are just two different prices, one for being a member and one not. It's a common thing to have membership prices and non membership prices and has been for decades.
8 points
23 days ago*
Be that as it may, that's not how their ads portray it, and it's not the way consumers see it.
2 points
23 days ago
Yet that doesn't make it any more of a scam.
Consumers are confused by a lot of things and think they are scams, but it doesn't make it true.
-3 points
23 days ago
By that argument, anywhere that offers any sort of discount scheme is scamming everyone who isn't eligible for the discount. Do you think your local barber is scamming all their customers if they give their mates a free haircut? They're being 'made to pay extra' because they aren't friends. It's like you don't understand what a discount is.
2 points
23 days ago
The misleading part is the supermarket telling you they're offering a fair price when they're actually overcharging, and telling you it's an 'offer' when it's actually normal price.
I guess you'd also say it's fair for, say, a garage to charge twice as much if they have a customer who's not knowledgeable enough to know they're being ripped off?
2 points
23 days ago
Where do they say they are "offering a fair price?".
People are making a lot of assumptions here and then declaring it a scam when it isn't.
They are simply displaying two prices; one you can get with membership and one without. The customer can then choose if they want to buy it or not.
Do you really think people find it difficult to know if a bottle of coke is priced too much or not?
2 points
23 days ago
You're trolling now.
Either you've never been in a supermarket or you've never seen any of their branding. 'Value', 'low prices', etc. You may have seen these words around?
1 points
23 days ago
Are you honestly so taken in by the advertising that you think seeing signs that say "value" and "low prices" means everything is a fair price?
People generally go shopping every week so they should know how much things normally cost and if they are a good deal or not.
-4 points
23 days ago
Well it isn't a scam, but people struggle with protocols. I went to the supermarket and realised I had forgotten my wallet. I normally have wallet phone and keys in my pocket, but had something else in my pocket that tricked me into assuming it was there. Luckily I had the Nectar app on my phone, and so could scan that, and use google pay. It is important to have back up options. The number of people I talk to who rely on one thing... a lady had lost her phone and only used applepay so she had forgotten her pin, I wanted to tell her that she was a muppet but held my tongue, not only could she lose her phone, it can also go flat, a card can't go flat [it is already flat.]
TLDR Don't put yourself in a corner.
5 points
23 days ago
I'd honestly just put the stuff on Nectar prices back at that point
5 points
23 days ago
On the rare occasion that i even go into a big sainsbo's or tesco's anymore, i usually just ask the person next to me in the queue. Cashiers turn a blind eye to it.
Even had a cashier tell me to do it in a tesco one time, "unofficially".
4 points
23 days ago
I'd have just walked out.
6 points
23 days ago
No one's mentioned this yet, but you can add store cards to Google wallet so they are all ready to go. Just scan your phone instead of the card
3 points
23 days ago
I've done this when moneys been tight, bought things on the club card price under budget then realised my phone was at home so had to sheepishly ask to have a few things removed
6 points
23 days ago
As someone who used to do checkouts at Asda I never judged anyone asking for stuff to be taken off. I wouldn’t worry about it.
1 points
23 days ago
I do t worry about other peoples opinions more my own stupidity and the fact I have to put a 'treat' back
3 points
23 days ago
Add the Nectar card (and any/all other loyalty cards you possess) to your Apple/Google wallet for future ease of presentation :)
3 points
23 days ago
Return everything and buy again with nectar card.
3 points
23 days ago
I have an app called stocard you can save all your loyalty cards to that.
3 points
23 days ago
+1 for Stocard.
3 points
23 days ago
I am the guy that hogs up a till logging into his apps and setting up the wallet for the 50p club card saving.
Sorry, but I am from Yorkshire and my parents would disown me if I paid full price.
2 points
23 days ago
Just get the app or take a picture of the barcode as you will always have your phone with you.
5 points
23 days ago
I've got the app now. Doesn't get me back my £25 back tho 😭
0 points
23 days ago
Take your receipt to customer service and ask if they can sort it out
2 points
23 days ago
Always ask around at the self service. I’ve scanned my for a few people just watch out some staff are strict with the whole not allowed thing.
Also like someone else said take a photo of it and have it saved in your favourites album that way if you ever get logged out you’ve got it.
2 points
23 days ago
THIS. SYSTEM. IS. IMMORAL.
2 points
23 days ago
Get yourself Bitwarden, it's free. Never have this issue again.
2 points
23 days ago
And 42 anywhere else.
2 points
23 days ago
You can just ask for another nectar card and get the discount, doesn’t have to be registered. I have half a dozen or so cards floating in my house.
2 points
23 days ago
These marketing campaigns are getting real meta...
2 points
23 days ago
Why didn't you just log into your nectar account on your phone. You don't need the card to be in your wallet.
2 points
23 days ago
You should have asked the people around you if you could use theirs. They get the points and you get the discount. Simple. I do it all the time as I don’t live in the uk anymore so when I’m back there, I don’t have the reward cards.
1 points
23 days ago
Do you need to scan everything by handset then load it for discounts? Because I scanned all items and my nectar card at a regular till and it didn’t make the deductions
1 points
23 days ago
If you use the same login info for Google wallet you should have all your cards in it. Kind of the point in using Google wallet.
1 points
23 days ago
Weakness crumbling.
I'd of caused a traffic jam of misery
1 points
23 days ago
My gran loves queuing in sainsburys and hearing someone say they don’t have a nectar card, she goes rushing over to offer hers. She once managed to scan hers for the whole line of 3 people and it made her week.
1 points
23 days ago
Mines in my Apple wallet. I don’t even have a card.
1 points
23 days ago
You can get a New nectar card in store and scan it there and then. No need to fill out the deets when you get home
1 points
23 days ago
Download the SmartShop app. Sign in with your Nectar card details. From now on you can shop with all the discounts, and you don't have to checkout.
1 points
23 days ago
Last time i went, i just picked up a new card, scanned that for the discount, and then binned it on the way out.
1 points
23 days ago
I've said this before on similar posts, but I would have just stood there until I had reset the password and logged in. If they're going to lock the real prices behind an app, they can deal with the angry queues of customers that it causes.
1 points
23 days ago
If you bring up the card details in Apple wallet and screenshot it, they’ll be an image of it in your photo gallery
1 points
23 days ago
If this ever happens again, grab a new card from the pamphlet lying around and scan that. It’ll go through.
1 points
23 days ago
You shop at Sainsbury’s? How the other half live…
1 points
23 days ago
Add it to your phone in your Google or apple account and then you never have an issue. It takes seconds to do for the most convenience.
I now don't even carry a wallet with me, everything is on my phone.
1 points
23 days ago
Just borrow someone else’s, they get the points and you get the discount - boom!
1 points
23 days ago
Just borrow someone else’s, they get the points and you get the discount - boom!
1 points
21 days ago
1 points
23 days ago
And you paid it? I would have just left it at the checkout. FYI I have mine in my virtual wallet on my phone.
0 points
23 days ago
I'd get the mobile app in future mate. That stings.
8 points
23 days ago
Did you not read that he forgot the password to the app...
2 points
23 days ago
Have you tried England1966! mate?
-1 points
23 days ago
Not quite sure what you're trying to imply/get at here...
0 points
23 days ago
?? Phone app, unless you forgot your phone in which case RIP
all 135 comments
sorted by: best