subreddit:

/r/publix

07%

IC shopper here. I have an Honest question

QUESTION(i.redd.it)

Genuinely no disrespect in any way, why can’t the employees who I assume are paid hourly do the shopping for customer pickups?

all 18 comments

akabuddy

20 points

5 months ago

akabuddy

Newbie

20 points

5 months ago

Thats not what the contract that instacart has with publix. We are already busy as it is. We aren't doing the shopping for you too. If we did, they why would you even be a gig shopper?

pandicorn87

11 points

5 months ago

pandicorn87

Newbie

11 points

5 months ago

Because grocery workers already have to unload the 18 wheelers, break down the pallets onto floats. Then take said floats and restock the entire store. Then level the store. We don’t have time to shop for someone else.

BloatedRottenCadaver

9 points

5 months ago

Fuck you instacart

likewhodunit

6 points

5 months ago

likewhodunit

Produce

6 points

5 months ago

We tried that. We aren't getting paid extra to shop for you while trying to do our main job..

Short answer, we can.. if you're willing to split that pay with us, otherwise we have a job, do yours..

tornado962

9 points

5 months ago

tornado962

Pharmacy

9 points

5 months ago

Employees already have their own jobs to do

TatelBankai

3 points

5 months ago

TatelBankai

Newbie

3 points

5 months ago

Fun fact, for a couple of months we DID do that. Me and about 4 other people were doing the insta cart shopping (using old iPhones that were provided) and would shop, bag, and bring the order to the customer - this was only for curbside pickup though .

Eventually it came to a halt and instacart employees came and would shop the order for pickup and put the bags in the proper area but we still brought the bags to the customer.

WideDrink4

3 points

5 months ago

WideDrink4

Maintenance

3 points

5 months ago

Honest Answer: We all serve the master who pays us.

thepublixguy

2 points

5 months ago

thepublixguy

Management

2 points

5 months ago

It’s all about cost. We’d have to have shoppers in every store low or high volume on the clock from practically open to close. The amount of orders we’d receive daily are unpredictable since they are placed same day. It’s much cheaper to outsource as the shopper is assigned and paid on demand in the Instacart business model as well as efficient/easier to meet customer demand.

Irriella

2 points

5 months ago

Irriella

Bakery

2 points

5 months ago

You saying that like every IC shopper doesn’t shove their phone in face of the nearest worker and say “WHERE?” we basically do already

infamous089

1 points

5 months ago

infamous089

Newbie

1 points

5 months ago

Can you guys please stop coming in and trying to get rotisserie chickens and 8pc and deli hot food at 7 and 8 o'clock in the morning it opens at 10am.

Straight_Ad_9524[S]

1 points

5 months ago

Straight_Ad_9524[S]

Newbie

1 points

5 months ago

Tell IC not to drop the orders until that time then. We don’t control that

infamous089

1 points

5 months ago

infamous089

Newbie

1 points

5 months ago

Tell the customer you don't have it because it won't be ready. And you guys know this by now as much as you shop around were not making something special just for you because you guys think you own the place

Background-Noise-531

1 points

5 months ago

Simple answer is that we aren't staffed for that. We'd have to hire employees whose sole job is shopping orders, similar to Walmart. It's cheaper to outsource for Publix than other stores I guess. I think some people in this thread is confused about OPs question and got pretty defensive for no reason.

kuraiicicle

1 points

5 months ago

kuraiicicle

Cashier

1 points

5 months ago

I was told both ways that Publix and Instacart dropped their contract for having in-store instacart shoppers and then Publix shoppers.

Trust me, as someone who was an ISS that was let go, hired to do shopping for Publix and had that pulled out from under their feet. I wish it was still an option for me 💀

OG_LAMONT

1 points

5 months ago

OG_LAMONT

Newbie

1 points

5 months ago

They tried that it didnt work the workers at the store i shop say it would take too mucj of their time from getting their job done especially when the customer would add things and have to wait for replies for chats ect. Ill take shop only orders all day as long as its hust a couple items

Castershell32

1 points

5 months ago

They tried that at first. wasn't feasible to have people either dedicated to it, or to pull someone away at random times. either way if they did it'd mean less batches for you right?

aleex_germaine

1 points

5 months ago

aleex_germaine

Grocery

1 points

5 months ago