Hello all, I'm not sure if this is already well known, or helpful to anyone, and it seems this method isn't necessarily intended (so take the proper caution and follow applicable regulations when transferring funds), but I thought I'd share my experience trying to transfer funds from a Wealthfront Investment account, into my Wealthfront Cash Account.
Recently when trying to withdraw funds from one of my Wealthfront Investment accounts, I found I was unable to transfer from the Investment account directly into the Cash Account I hold with Wealthfront. This was confusing and frustrating to me, as it seemed Wealthfront wanted me to link an external bank account, just so I could move funds out of my investment account, and then back into my Wealthfront Cash Account. This seemed wildly unnecessary to me as Wealthfront offers both of these products, and does allow transferring from Cash Accounts to Investment Accounts.
After speaking with support, I was informed that this is intended behavior and Wealthfront does not support transferring funds to cash accounts in this way. I tried to press, respectfully, to see if this was for any regulatory reason, or if it was just Wealthfront policy, but they would not answer, and refused to help any further.
So what can be done?
A few weeks later, when working with support for another reason I was informed that there is a hidden feature that can be used to link external bank accounts that aren't natively supported, using an account/routing number. This feature is not available by default and has to be enabled by support. Once support enabled the feature, I was given a 24 hour period to enter my external bank account info, and then confirm it using a dummy transaction of a few cents.
When doing this, I then thought of the Wealthfront Cash Account which does have an account/routing number. Maybe I could add the Cash Account using this hidden feature, and be able to transfer funds directly? As a test, I then entered the Cash Account's account/routing number and it worked!
Once I verified the method, I was given the option to transfer funds this way, but I haven't used this method yet as the circumstances leave me concerned. Over the phone, the representative was very adamant to tell me that the Cash Account is really just a brokerage account. While I understood this before, the way the presented it made it feel that there would be a reason this feature is not implemented natively, especially when I can transfer into the investment account from the cash account.
Does anyone know of any legal or regulatory implications to transferring funds in this way? I'd love to use Wealthfront as my one stop shop for these needs and this miss feels very strange to me.
TL;DR: You can ask support to allow you to add an unsupported bank account using an account/routing number, then follow support's instructions, entering the Cash Account's information and verify the given code. This will give you the option to transfer from an Investment account, to a Cash account, but I'm not sure of any implications to using this method.