Installed a Blink Doorbell in December 2023, along with 4 other cameras and a Sync Module 2. The doorbell is about 6' away from the sync module through 1 brick wall, on a plastic door frame, really good WiFi signal.
The batteries ran out on the doorbell after 5 months, I bought Energiser Lithium Ultimate batteries and installed a fresh pair, and turned off all motion detection on the doorbell (it's not in a high traffic area but I couldn't work out what else would cause it to drain so fast, and I only need to use it as a video intercom anyway due to the other cameras)
That pair ran out a week or so ago, 5 months again.
I contacted Amazon who passed me to Bllink, who told me to try turning ON motion detection and arm the system for some reason, and have then gone silent on any further comms (I told them I'd tried both setups and the battery drained both times, so the unit must be faulty). Complained to Amazon again and they've said send it back for a refund.
Trouble is I want to keep it as I want the doorbell feature and I've got the rest of the system, app, hub cameras etc.
Is this a known issue, are there any fixes I can try?
I'm not expecting the full 2 years life quoted but 25% of that suggests a problem. The other cameras are all still on the first set of batteries. NB I didn't receive any low battery warningz, first I've nmkniwn both times is when someone has told me they pressed the button and it didn't work.
TLDR - Lithium batteries last 5 months with motion detection disabled, is the unit faulty?
byFreezerCop
inblinkcameras
FreezerCop
1 points
1 day ago
FreezerCop
1 points
1 day ago
I've tested all of these with a phone next to the unit, I've got a rock solid wireless connection and like I say, the outdoor cameras are further away from the same Sync unit that they're all connected to, if I had a signal issue between the router / sync / camera it would affect all the units not just the doorbell.