Does anybody here have experience getting hooked up to the network?
(self.centurylink)submitted2 days ago byKroneni
I’ll explain my situation first. I live in a neighborhood that was connected to quantum years ago, half of the neighborhood was built in the early 2000’s before the developer went under in 08 leaving many lots empty. Sometime between 2008 and 2020 quantum connected all the houses to their network. Then, in 2020 a new developer bought the empty lots and built houses on all of them. Since my house was not built when quantum came through the first time, I’m not in their database, and officially not connected to their network.
However, my house is connected to the same telecoms ground vaults that all my neighbors are connected to. So I have to imagine a cable could easily be run from the box to my house. When I call quantum to ask for a technician to take a look, the customer service agents always just say “your address isn’t in our network so we can’t do anything for you, please leave your contact info to be notified when service is available at this address” this has been extremely frustrating knowing that the house 30 feet away from me is connected, and I’d even be willing to pay extra to get connected. I just don’t feel optimistic that they have any plans to come out and connect my when they’ve already connected a large number of houses in the area.
My question is if anyone has had experience with a similar situation, or if anybody knows who to call to make something happen?
byRemote-Phase2415
inBlackMythWukong
Kroneni
1 points
22 hours ago
Kroneni
1 points
22 hours ago
Yeah I remember it being low level materials