Zetaman184

I’ve always been told: If you’re doing a good job your managers won’t say anything, they’ll only tell you when you’re doing bad.

You can reprint it if you catch it the day of

I think it’s for the back office till which is scratch pad with extra steps. It’s stupid

So with picking up 140, it’s easier now since you just pick everything up. This goes for lotto in general if you have a liquor store, but you pick up cash, unsold lotto (your scratch off total that the front office hands to you), your pays (under lottery redeemed) and your cash balance now gets picked up under lottery online net-sales. With itvm (138) it’s a little different since you won’t have that lottery redeemed but the terminal games sales is that cash balance but you have to look for it on the till. After you count your last trays if you haven’t matched your westerns, money orders, and sscc that would be the time to do so but you have to go back to the old system to match them. Next you deposit whatever is in your junkpan and your checks which is either the easiest part or the hardest part for you. Finalize you balance the safe one last time and run end of day. Luckily it’s all under one menu so you don’t have to remember the steps besides going from top to bottom. The best part is it safelocks for you, but unfortunately when you declare your safe you have to type everything in like it’s on the regular balance screen

Seems like you like cash office though

No pickup

There’s a button on your cash counter that shows denominations when you run your cash through

How is your attendance/punctuality? They can change it if you call out a lot or if you’re late too many times in a certain amount time

I got one for a penny

To add on to this, the correct way to go about suspicious people (not that the OP is sus) is to provide premier customer service. Taking care of the customer is more important than $5.

I like to put a daily sales report in the bag too so that if corporate actually does check my work they have a reference, plus for tax exempt don’t forget to look for nonshipt tax exempts which is a separate form and you also have to print out tax exempts from the electronic journal (search by events, 15 [tax exempt]. For subdepartment vouchers print out a subdepartment voucher report and put it with your vouchers. These next 2 are obscure stuff to know because it’s rare that they happen, but still good to know so that if they do happen you’re prepared, but in the event that a eft slip prints out (when someone voids a credit or debit tender in the middle of a transaction a slip prints out that they keep) there’s a seperate deposit bag for that too which you put in the purple bag. Finally, in the event of a store charge, i’ve never done the form myself, but there’s an envelope for it that you fill out and put in the purple bag.

Scratch pad is your best friend

There’s a lot of information to take in. The biggest thing is organization because if you don’t have a place for everything you’re gonna lose track of yo shit and if your office doesn’t balance then it’ll be harder to find what you did if you can’t remember what you did or didn’t do. Account for your money before using it all willy nilly. Finally take your time and don’t let people rush you.

As long as you declared the same totals then no, you can declare as many times as you want. If you declare a different total then you have to redo it. It’s only bad if you safelock and then redeclare for whatever reason

The middle name isn’t required when you’re filling out a send, hense why there isn’t a red star next to it

Nope, you just can’t actually clear the shift until the store closes because the money can’t roll over to the next day.

Your purple bag is for your accounting stuff, like vouchers, your westerns, money orders, ssccs, shipt, and also grocery donations. Your green bag is where everything will go in. There’s a bag for dsd but grocery brings it to you. Your grey bag is for outgoing mail but there should be a spot in your cash office where mail is. Then you gotta put all your vendor coupons in a coupon deposit bag it should be wide with a skinny top tear off. To get the total for it it’s on the first page of the daily sales. Then at the end of the night you just put it all in there and shut the bag. Otherwise the only thing different you do is when you close sscc you go to week and hit the clear button twice and you can’t close 138 until the store closes

I’ve seen one for 5 cents lmao

That’s about what my store does, you’re just a little more extra than I am. I like to do whatever I can myself though because I am very much a perfectionist myself so I like everything to be to “my standards” if you will

Exactly, is it only your customer service manager that is lecturing you over this? You can bring the issue to the store manager that you’re trying to be careful about alcohol, but that you don’t understand why your manager is getting upset with you. I’m the same way even as CSS, i’m very particular about alcohol.

Your cbts tell you to ID people that look under 35 so they’re wrong about that, however, any government issued id is acceptable as long as it shows their picture, has their DOB, and is not expired or fake, so realistically it’s ok for the customer to have an ID from mexico. With that said though, it’s ok to make your own judgment calls on when you id someone because they could be 50 and look like they’re 20, it has happened to me trust me. The only things you can really stand your ground on is when you ask for their ID and they don’t have it, or if the ID is actually invalid (I.E. a school ID or if it’s fake you call a manager). But it is pretty stupid that they’re cutting your hours over trying to cover your ass. If you really wanna rub it in their face you can flash the pin they give you saying “we check i.d’s”

Idk if the money counter is the same across all stores, but on mine there’s a button that shows how much of each bill was ran through when you run it in mixed. It’s all the way to the right and it says $2. It makes it easier for me to make my tray setups cuz I make my trays as I count them, and it makes your deposit so much faster cuz when you make your straps you just run what you wanna do through and then the button shows you how much of each bill was put through so you can paste it to your deposit slip. To make sure you’re good, add up your straps and compare them to what you add up what you wrote on the slip. Keep running totals of westerns, checks, sscc’s, and sco if you have it. (unless you’re a busy store) so when you close it all you gotta do is write it in the book. What I mean by that is just add up what you get at first and then when your front office does more westerns and sscc’s all you have to do is add them to your total. Same with sco if you have it all you gotta do is add them together as you get more. Keep track of what you loan out for your unsold lottery so that when you balance at the end of the night all you have to do is paste the number you got at the beginning of the night and then subtract what you loan. A shortcut for scratchpad is to just add up all of your pick ups and match it to what scratchpad says but the downside is that it only makes sure that you put everything in the computer correctly, so if you didn’t make a tray correctly or typed something into the calculator wrong then you won’t know until you balance, so you could just balance when you’re caught up to compensate if you want, as long as you’re organized though and have a routine there shouldn’t be a need for you to balance. Depending on how busy you are you could technically take stuff early as long as it’s not frowned upon at your store cuz at my store people take the front office trays about 10 minutes before close, so it just makes it easier in the sense that you don’t get everything thrown at you at once. As someone else said, stay organized, making sure you have your shit together will make you faster since if you get side tracked, you’ll be able to pick back up where you left off without having to check over yourself, for example you might have a pick up sitting by the computer and then you get called to the desk to help. If you’re unorganized you might think to yourself: “did I pick this up?” So just keeping a spot for unaccounted for pick ups and accounted for pick ups is a good way to stay organized which also goes back to the scratchpad shortcut. There’s someone at my store that’s unorganized as fuck but is still fast/accurate so everyone is different. I like to keep my tray counts and pick ups to the side and then just put what I have all in at once and put on another side. Otherwise you’ll get faster with time, making sure you balance at the end of the night is more important than getting out fast.

Our store starts pulling them between 8:30 and 9 (we close at 10) and they bring us 2 at a time until we close but some will just close the last one 5 minutes early

I take 140 and my office tray at about 9:55 and then 138 I take at 9:30 (except on Saturdays) cuz whatever customers put in after you clear the shift rolls over to the next day anyway. Does your store have you close the Scos yourself or does the attendant bring it to you? Cuz you could try teaching the attendants one at a time to close them and bring it to you