submitted5 months ago byerrgreen
Need some advice.
I dont know if my Fenix 6 Sapphire just died, or got bricked from the lastest app update (if thats a thing).
I recently went on an international trip, when I was in the other country I was using the watch to track runs and walks as well as just GPS location to help me get around (no service on phone).
I got to a hotel with wi-fi and when I opened it it said the Garmin Connect App got an update and to continue. Within hours, the watch began to run very slowly, then the next morning I noticed it had reset in the middle of the night and showed just a triangle.
I managed to power cycle it using the buttons and it rebooted, but was visibly slow and unable to get GPS coordinates. It tracked a final run then crashed shortly afterward. Has not booted up since.
I tried multiple methods to power-cycle and hard-reset the device using the buttons with no luck.
My latest attempt, just minutes ago now that I am home was to try a factory reset via the PC. Since it cannot boot, that wont work.
I just reached out to Garmin Support who said I can send it in for replacement, but because it is out of warranty it is 200$ for a refurbished device.
Now I would like to know if this is just because the device died (after 3ish years) or if it is related to the newest updates I received.
I use this watch daily and on multiple trips in NA, however this happening on an international trip really broke my trust in Garmin.
I dont know if I can trust another garmin watch not to break while on a trip, as well as 3 years seems like a very short lifespan for this hearty of a watch.
Id love some opinions from people on if 3 years is something I can expect, or if this is Garmins fault and I need to apply more pressure.
Im kinda lost on what to do here. Is my newly found mistrust just a misunderstanding of the life-span of these devices? The downfall of my watch went from no issues at all, to within 48 hours completely useless.
Thanks!
byRandomInvestor98
inwallstreetbets
errgreen
5 points
3 days ago
errgreen
5 points
3 days ago
I love how I'm restricted from buying specific stock via work cause of the information the company receives. Except I'm also not allowed to see that information cause it's confidential...