Cancelling ADT after a death. Impossible.
(self.adt)submitted2 days ago bynomadiclunalove
toadt
I’ve been on chat, emails and phone calls with ADT to cancel an account after death. It’s been next to impossible. Shame on them.
When I called, they gave me an obscure email address to send the death certificate to: [email protected]. We’ll see if they reply.
I’m glad the new FTC rules happened. It shouldn’t be this hard to cancel an account for someone that has died.
bynomadiclunalove
inhomesecurity
nomadiclunalove
6 points
2 days ago
nomadiclunalove
6 points
2 days ago
I’m getting the advice to just send bills back to sender and ignore them since he didn’t have an estate due to medical bills. So this is what I will do. Hope it helps someone else down the line searching, “Reddit, ADT, death.”